Mark Anderson on why safety for clients and teams comes from presence, not rules.

Martina Moneke’s essay on emotional self-regulation really struck a chord as she argues that safety isn’t created by rules; it’s created by presence. Not by saying we’re calm, but by being calm. Not by asking others to trust us, but by showing steadiness that earns trust.
This is why Stoicism can be a powerful antidote to the daily pressures and stresses we face, leveraging emotional self-regulation to psychological safety, which in turn builds trust and leads to confident decisions rather than reactive ones.
Being a “safe space” for clients and team members doesn’t mean suppressing emotion; it means not being ruled by emotion. It’s noticing the rising tide inside us and choosing clarity over impulse.
This means listening without jumping to solutions or conclusions, pausing before responding, holding space in high-pressure negotiations, and repairing quickly when we get it wrong.
What steps and tips do you take in self-regulating your emotional responses?
Every fortnight I filter the listings, price movements and sales worth noticing, then explain what they reveal about the local market. No broad Perth commentary. No automated estimates. No sales noise. What The Triangle is.